{"id":48609,"date":"2026-02-16T07:21:14","date_gmt":"2026-02-16T07:21:14","guid":{"rendered":"https:\/\/picartpetcare.com\/preguntes-frequents\/"},"modified":"2026-04-28T11:19:55","modified_gmt":"2026-04-28T11:19:55","slug":"preguntes-frequents","status":"publish","type":"page","link":"https:\/\/picartpetcare.com\/ca\/preguntes-frequents\/","title":{"rendered":"Preguntes Freq\u00fcents"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"48609\" class=\"elementor elementor-48609 elementor-45417\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7e168a e-con-full e-flex e-con e-parent\" data-id=\"e7e168a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-854f381 e-con-full e-flex e-con e-child\" data-id=\"854f381\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-067466d animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"067466d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Preguntes freq\u00fcents<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e487e76 e-flex e-con-boxed e-con e-parent\" data-id=\"e487e76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b110d32 e-con-full e-flex e-con e-child\" data-id=\"b110d32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3662a51 elementor-widget elementor-widget-heading\" data-id=\"3662a51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Canvis i devolucions<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-253ce24 elementor-widget elementor-widget-heading\" data-id=\"253ce24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">1. Puc retornar un producte si no estic satisfet?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86811e9 elementor-widget elementor-widget-text-editor\" data-id=\"86811e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>S\u00ed. Si no quedes conforme amb la teva compra, pots sol\u00b7licitar la devoluci\u00f3 dins dels 14 dies naturals posteriors a la recepci\u00f3, sempre que el producte estigui en perfecte estat i no es trobi dins de les excepcions legals.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac0fc8d e-con-full e-flex e-con e-child\" data-id=\"ac0fc8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4b7dad elementor-widget elementor-widget-heading\" data-id=\"d4b7dad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">2. Com gestiono una devoluci\u00f3?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92dab13 elementor-widget elementor-widget-text-editor\" data-id=\"92dab13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Per a iniciar el proc\u00e9s, envia un correu a\u00a0<\/span><a href=\"mailto:atencionclienteweb@picart.es\"><span style=\"font-weight: 400;\">atencionclienteweb@picart.es<\/span><\/a><span style=\"font-weight: 400;\">, indicant el teu n\u00famero de comanda i nom complet. Tingues en compte que les despeses d&#8217;enviament de la devoluci\u00f3 correran pel teu compte.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8fa9c62 e-con-full e-flex e-con e-child\" data-id=\"8fa9c62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e44524 elementor-widget elementor-widget-heading\" data-id=\"9e44524\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">3. Quan rebr\u00e9 el reembossament?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab48eab elementor-widget elementor-widget-text-editor\" data-id=\"ab48eab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Una vegada rebut i verificat el producte, procedirem al reembossament en un termini m\u00e0xim de 30 dies. Tingues en compte que si vols quedar-te amb part de la comanda no reembossarem les despeses de lliurament. L&#8217;import es retornar\u00e0 pel mateix m\u00e8tode de pagament utilitzat. Les despeses d&#8217;enviament de la devoluci\u00f3 no s\u00f3n reembossables.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d86893 e-con-full e-flex e-con e-child\" data-id=\"9d86893\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32a4838 elementor-widget elementor-widget-heading\" data-id=\"32a4838\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">4. Quins productes no admeten devoluci\u00f3?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a887f6 elementor-widget elementor-widget-text-editor\" data-id=\"4a887f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No s&#8217;acceptaran devolucions de:<\/p>\n<ul>\n<li>Articles desprecintats<\/li>\n<li>Si s&#8217;informa del desistiment despr\u00e9s de 14 dies naturals des de la recepci\u00f3 del producte.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-866242d e-con-full e-flex e-con e-child\" data-id=\"866242d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4315c32 elementor-widget elementor-widget-heading\" data-id=\"4315c32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">5. Qu\u00e8 faig si el producte arriba defectu\u00f3s?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcb06c7 elementor-widget elementor-widget-text-editor\" data-id=\"fcb06c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>En el cas de trencament de transport, contacta amb nosaltres a trav\u00e9s del correu electr\u00f2nic <a href=\"mailto:atencionclienteweb@picart.es\">atencionclienteweb@picart.es<\/a> dins de les 24 hores seg\u00fcents al lliurament, incloent-hi fotos del defecte i n\u00famero de comanda.<\/li>\n<li>En el cas de defecte del producte, contacta amb nosaltres a trav\u00e9s del correu electr\u00f2nic <a href=\"mailto:atencionclienteweb@picart.es\">atencionclienteweb@picart.es<\/a> dins dels 14 dies naturals a la recepci\u00f3 del producte, incloent-hi fotos del defecte, n\u00famero de comanda, data de caducitat i n\u00famero de lot.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89b8780 e-con-full e-flex e-con e-child\" data-id=\"89b8780\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bf39dc elementor-widget elementor-widget-heading\" data-id=\"2bf39dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">6. Com es tramiten les devolucions per defecte?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51fe3fa elementor-widget elementor-widget-text-editor\" data-id=\"51fe3fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Despr\u00e9s d&#8217;autoritzar la devoluci\u00f3, organitzarem la recollida en la direcci\u00f3 indicada. Revisarem el producte i confirmarem si escau el reembossament, normalment en un termini m\u00e0xim a 30 dies.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ebbd0d3 e-con-full e-flex e-con e-child\" data-id=\"ebbd0d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33b1976 elementor-widget elementor-widget-heading\" data-id=\"33b1976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Enviaments<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63a641b elementor-widget elementor-widget-heading\" data-id=\"63a641b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">1. On realitzem enviaments?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55e0164 elementor-widget elementor-widget-text-editor\" data-id=\"55e0164\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Servim comandes a Espanya. No realitzem enviaments a Balears, Can\u00e0ries, Ceuta ni Melilla.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4efff99 e-con-full e-flex e-con e-child\" data-id=\"4efff99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-377bdfa elementor-widget elementor-widget-heading\" data-id=\"377bdfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">2. Quines s\u00f3n les despeses d'enviament?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-728bf50 elementor-widget elementor-widget-text-editor\" data-id=\"728bf50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&#8217;enviament \u00e9s gratu\u00eft per a comandes superiors a 35 \u20ac. Per a comandes inferiors, s&#8217;aplicar\u00e0 el cost indicat en el proc\u00e9s de compra.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-287665c e-con-full e-flex e-con e-child\" data-id=\"287665c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db98c5d elementor-widget elementor-widget-heading\" data-id=\"db98c5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">3. Quin \u00e9s el termini de lliurament?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a808f3e elementor-widget elementor-widget-text-editor\" data-id=\"a808f3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>El temps estimat \u00e9s de 48 a 72 hores laborables des de la confirmaci\u00f3 de la comanda. En \u00e8poques d&#8217;alta demanda, pot haver-hi demores; t&#8217;informarem per correu o tel\u00e8fon si ocorre.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96be941 e-con-full e-flex e-con e-child\" data-id=\"96be941\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc2bb4f elementor-widget elementor-widget-heading\" data-id=\"bc2bb4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">4. Com puc seguir la meva comanda?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e95ff14 elementor-widget elementor-widget-text-editor\" data-id=\"e95ff14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Rebr\u00e0s un correu quan la teva comanda surti del magatzem.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2999d17 e-con-full e-flex e-con e-child\" data-id=\"2999d17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9008d08 elementor-widget elementor-widget-heading\" data-id=\"9008d08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">5. Qu\u00e8 passa si un producte est\u00e0 esgotat?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83680f4 elementor-widget elementor-widget-text-editor\" data-id=\"83680f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si no hi ha estoc, t&#8217;informarem per a acordar el reembossament.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc05bec e-con-full e-flex e-con e-child\" data-id=\"cc05bec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da2af90 elementor-widget elementor-widget-heading\" data-id=\"da2af90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">6. Com contactar amb atenci\u00f3 al client?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-953822d elementor-widget elementor-widget-text-editor\" data-id=\"953822d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pots fer-ho per:<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Tel\u00e8fon: <\/span><span style=\"font-weight: 400;\">(+34)\u00a0<\/span><a href=\"tel:+34938450121\"><span style=\"font-weight: 400;\">93\u00a0845\u00a001\u00a021<\/span><\/a><\/li>\n<li><a href=\"https:\/\/picartpetcare.com\/ca\/contacte\/\"><span style=\"font-weight: 400;\">Formulari web<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\">Correu electr\u00f2nic: <\/span><a href=\"mailto:atencionclienteweb@picart.es\"><span style=\"font-weight: 400;\">atencionclienteweb@picart.es<\/span><\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-074e003 e-con-full e-flex e-con e-child\" data-id=\"074e003\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adf8ec6 elementor-widget elementor-widget-heading\" data-id=\"adf8ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Formes de pagament<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bd6ef1 elementor-widget elementor-widget-heading\" data-id=\"3bd6ef1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">1. Quins m\u00e8todes de pagament acceptem?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-869dd1e elementor-widget elementor-widget-text-editor\" data-id=\"869dd1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Targeta de cr\u00e8dit o d\u00e8bit<\/li>\n<li>Bizum<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b23ab5 e-con-full e-flex e-con e-child\" data-id=\"7b23ab5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95cec81 elementor-widget elementor-widget-heading\" data-id=\"95cec81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">2. Els preus inclouen IVA?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a62d60e elementor-widget elementor-widget-text-editor\" data-id=\"a62d60e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>S\u00ed, tots els preus inclouen l&#8217;IVA aplicable.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0090caa e-con-full e-flex e-con e-child\" data-id=\"0090caa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5960e4a elementor-widget elementor-widget-heading\" data-id=\"5960e4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">3. Com es realitza el pagament?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3e084e elementor-widget elementor-widget-text-editor\" data-id=\"b3e084e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ser\u00e0s redirigit a la plataforma segura del m\u00e8tode triat. Totes dues opcions compten amb xifratge SSL per a garantir la seguretat.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6018912 e-con-full e-flex e-con e-child\" data-id=\"6018912\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94d6e0a elementor-widget elementor-widget-heading\" data-id=\"94d6e0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">4. Puc rebre la factura en format digital?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-702ffd7 elementor-widget elementor-widget-text-editor\" data-id=\"702ffd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pots demanar la factura a trav\u00e9s el correu electr\u00f2nic <a href=\"mailto:atencionclienteweb@picart.es\">atencionclienteweb@picart.es<\/a> indicant el teu nom complet i el teu n\u00famero de comanda.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Preguntes freq\u00fcents Canvis i devolucions 1. Puc retornar un producte si no estic satisfet? S\u00ed. Si no quedes conforme amb la teva compra, pots sol\u00b7licitar la devoluci\u00f3 dins dels 14 dies naturals posteriors a la recepci\u00f3, sempre que el producte estigui en perfecte estat i no es trobi dins de les excepcions legals. 2. Com [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-48609","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntes Freq\u00fcents - Picart pet care<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/picartpetcare.com\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntes Freq\u00fcents - Picart pet care\" \/>\n<meta property=\"og:description\" content=\"Preguntes freq\u00fcents Canvis i devolucions 1. Puc retornar un producte si no estic satisfet? S\u00ed. 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