{"id":56447,"date":"2026-03-02T06:06:39","date_gmt":"2026-03-02T06:06:39","guid":{"rendered":"https:\/\/picartpetcare.com\/condicoes-gerais-de-venda\/"},"modified":"2026-10-02T08:41:45","modified_gmt":"2026-10-02T08:41:45","slug":"condicoes-gerais-de-venda","status":"publish","type":"page","link":"https:\/\/picartpetcare.com\/pt-pt\/condicoes-gerais-de-venda\/","title":{"rendered":"Condi\u00e7\u00f5es gerais de venda"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"56447\" class=\"elementor elementor-56447 elementor-46882\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7e168a e-con-full e-flex e-con e-parent\" data-id=\"e7e168a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-854f381 e-con-full e-flex e-con e-child\" data-id=\"854f381\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-067466d animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"067466d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Condi\u00e7\u00f5es gerais de venda<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e487e76 e-flex e-con-boxed e-con e-parent\" data-id=\"e487e76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b41300b elementor-widget elementor-widget-text-editor\" data-id=\"b41300b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Titular do servi\u00e7o: Piensos Picart S.A. CIF\/NIF: A08720245 Endere\u00e7o: Pol. Ind. Can Prat C\/ Vallgorguina, 3 08450 Llinars del Vall\u00e8s E-mail:\u00a0<a href=\"mailto:atencionclienteweb@picart.es\">atencionclienteweb@picart.es<\/a>, Telefone:\u00a0<a href=\"tel:(+34)%C2%A093%C2%A0845%C2%A001%C2%A021\">(+34) 93 845 01 21<\/a><\/p>\n<p>A utiliza\u00e7\u00e3o do website e\/ou a realiza\u00e7\u00e3o de qualquer compra implica a aceita\u00e7\u00e3o das presentes Condi\u00e7\u00f5es Gerais de Venda e Contrata\u00e7\u00e3o (doravante, as \u00abCondi\u00e7\u00f5es\u00bb).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d3c6d3 elementor-widget elementor-widget-heading\" data-id=\"5d3c6d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">1. Objeto e \u00e2mbito de aplica\u00e7\u00e3o<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b88be1 elementor-widget elementor-widget-text-editor\" data-id=\"2b88be1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As presentes Condi\u00e7\u00f5es regulam a venda <em>online<\/em> de produtos e\/ou servi\u00e7os oferecidos atrav\u00e9s do website\u00a0<a href=\"http:\/\/picartpetcare.com\/pt-pt\/\">www.picartpetcare.com<\/a>\u00a0, bem como o processo de compra, entrega, devolu\u00e7\u00f5es, garantias e assist\u00eancia p\u00f3s-venda.<\/p>\n<p>Caso existam condi\u00e7\u00f5es espec\u00edficas publicadas nas fichas de produto ou nas campanhas, estas prevalecer\u00e3o sobre as presentes no que se refere \u00e0s disposi\u00e7\u00f5es espec\u00edficas.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d5d329 elementor-widget elementor-widget-heading\" data-id=\"6d5d329\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">2. Processo de compra e celebra\u00e7\u00e3o do contrato<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-611a404 elementor-widget elementor-widget-text-editor\" data-id=\"611a404\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>2.1.<\/strong> Encomenda. Para efetuar uma encomenda, o cliente dever\u00e1 seguir o procedimento de compra <em>online<\/em> e selecionar um m\u00e9todo de pagamento no final do processo.<\/p>\n<p><strong>2.2.\u00a0<\/strong>Confirma\u00e7\u00f5es. O simples aviso de rece\u00e7\u00e3o da encomenda (\u00abConfirma\u00e7\u00e3o da Encomenda\u00bb) n\u00e3o implica a aceita\u00e7\u00e3o da mesma. O contrato considera-se celebrado quando o vendedor envia a \u00abConfirma\u00e7\u00e3o de Envio\u00bb ou, se for o caso, a confirma\u00e7\u00e3o expressa de aceita\u00e7\u00e3o.<\/p>\n<p><strong>2.3.\u00a0<\/strong>Disponibilidade. Todas as encomendas est\u00e3o sujeitas \u00e0 disponibilidade. Caso ocorram problemas de stock ou de fornecimento, o cliente ser\u00e1 informado e o montante ser\u00e1 reembolsado no prazo m\u00e1ximo de 30 dias.<\/p>\n<p><strong>2.4.\u00a0<\/strong>Dados do cliente. O cliente garante a veracidade e a exatid\u00e3o dos dados fornecidos. Qualquer erro na entrega causado por dados incorretos ser\u00e1 da responsabilidade do cliente.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3662a51 elementor-widget elementor-widget-heading\" data-id=\"3662a51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">3. Pre\u00e7o, impostos e m\u00e9todos de pagamento<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86811e9 elementor-widget elementor-widget-text-editor\" data-id=\"86811e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>3.1.<\/strong>\u00a0Pre\u00e7os. Salvo indica\u00e7\u00e3o em contr\u00e1rio, os pre\u00e7os publicados incluem os impostos aplic\u00e1veis (IVA) e est\u00e3o expressos em euros. Os custos de envio ser\u00e3o apresentados durante o processo de finaliza\u00e7\u00e3o da encomenda.<\/p>\n<p><strong>3.2.\u00a0<\/strong>Erros evidentes. Caso seja detetado um erro manifesto no pre\u00e7o, ser\u00e1 oferecida a op\u00e7\u00e3o de reconfirmar a encomenda com o pre\u00e7o correto ou de a cancelar com reembolso. N\u00e3o haver\u00e1 obriga\u00e7\u00e3o de fornecer o produto a um pre\u00e7o manifestamente incorreto.<\/p>\n<p><strong>3.3.\u00a0<\/strong>M\u00e9todos de pagamento. Aceita-se [cart\u00e3o de cr\u00e9dito\/d\u00e9bito, Bizum]. Os cart\u00f5es est\u00e3o sujeitos a verifica\u00e7\u00f5es por parte da entidade emissora; caso o pagamento n\u00e3o seja autorizado, o contrato n\u00e3o poder\u00e1 ser celebrado.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dc9f2a elementor-widget elementor-widget-heading\" data-id=\"9dc9f2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">4. Envio, entrega e risco<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72e7ca3 elementor-widget elementor-widget-text-editor\" data-id=\"72e7ca3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>4.1.\u00a0<\/strong>Transportadoras e \u00e2mbito. As entregas s\u00e3o efetuadas pela MRW e entregues em Espanha. N\u00e3o efetuamos envios para as Ilhas Baleares, as Ilhas Can\u00e1rias, Ceuta nem Melilha. Os prazos estimados s\u00e3o de 2 a 3 dias \u00fateis a partir da confirma\u00e7\u00e3o da encomenda, salvo em caso de for\u00e7a maior ou de incidentes por parte da transportadora.<\/p>\n<p><strong>4.2.\u00a0<\/strong>Tentativas de entrega e pontos de recolha. Nos casos em que a encomenda n\u00e3o exceda os 5 kg, em caso de aus\u00eancia, a transportadora poder\u00e1 encaminhar a encomenda para um ponto de recolha e mant\u00ea-la l\u00e1 durante o prazo indicado pela transportadora. Ap\u00f3s esse prazo, a encomenda ser\u00e1 devolvida e proceder-se-\u00e1 ao reembolso do valor do produto, excluindo os custos de envio.<\/p>\n<p><strong>4.3.<\/strong>\u00a0Risco e verifica\u00e7\u00e3o. O risco de perda ou deteriora\u00e7\u00e3o passa para o cliente a partir da entrega \u00e0 transportadora, no caso de envios destinados ao cliente. O cliente deve verificar o estado da encomenda e indicar na guia de remessa qualquer problema vis\u00edvel.<\/p>\n<p><strong>4.4.\u00a0<\/strong>Limita\u00e7\u00f5es. O vendedor n\u00e3o se responsabiliza por atrasos imput\u00e1veis \u00e0 transportadora, nem por danos ocorridos ap\u00f3s a entrega da encomenda \u00e0 mesma.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-631b609 elementor-widget elementor-widget-heading\" data-id=\"631b609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">5. Direito de resolu\u00e7\u00e3o e pol\u00edtica de devolu\u00e7\u00f5es<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6363bb7 elementor-widget elementor-widget-text-editor\" data-id=\"6363bb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>5.1.<\/strong>\u00a0Direito de resolu\u00e7\u00e3o O cliente disp\u00f5e de 14 dias corridos a partir da rece\u00e7\u00e3o para rescindir o contrato, sem necessidade de justificar a sua decis\u00e3o. Para o exercer, dever\u00e1 comunic\u00e1-lo de forma inequ\u00edvoca atrav\u00e9s dos canais indicados nestas Condi\u00e7\u00f5es.<\/p>\n<p><strong>5.2.\u00a0<\/strong>Efeitos. O vendedor reembolsar\u00e1 os pagamentos recebidos, incluindo os custos de envio padr\u00e3o, sem demoras injustificadas e, em qualquer caso, no prazo de 30 dias a contar da data em que for informado da resolu\u00e7\u00e3o do contrato. O reembolso poder\u00e1 ser retido at\u00e9 \u00e0 rece\u00e7\u00e3o dos produtos ou at\u00e9 que o cliente comprove a sua devolu\u00e7\u00e3o.<\/p>\n<p><strong>5.3.<\/strong>\u00a0Devolu\u00e7\u00e3o de produtos. O cliente dever\u00e1 devolver os bens sem demora injustificada e, em qualquer caso, no prazo de 14 dias corridos a contar da comunica\u00e7\u00e3o da resolu\u00e7\u00e3o do contrato. Os custos diretos da devolu\u00e7\u00e3o ser\u00e3o suportados pelo cliente, salvo em caso de erro do vendedor.<\/p>\n<p><strong>5.4.\u00a0<\/strong>Exce\u00e7\u00f5es. A resolu\u00e7\u00e3o do contrato n\u00e3o \u00e9 aplic\u00e1vel, nomeadamente nos seguintes casos: bens confecionados de acordo com as especifica\u00e7\u00f5es do cliente; bens selados por motivos de sa\u00fade ou higiene que tenham sido abertos; bens que possam deteriorar-se ou caducar rapidamente; conte\u00fados digitais sem suporte f\u00edsico, quando a execu\u00e7\u00e3o tiver sido iniciada com o consentimento expresso.<\/p>\n<p><strong>5.5.\u00a0<\/strong>Devolu\u00e7\u00f5es por erro do vendedor. Em caso de produto com defeito ou erro na entrega, o processo ser\u00e1 gratuito para o cliente, incluindo o transporte de devolu\u00e7\u00e3o e o reembolso.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e81c97e elementor-widget elementor-widget-heading\" data-id=\"e81c97e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">6. Garantias e limita\u00e7\u00e3o de responsabilidade<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f774074 elementor-widget elementor-widget-text-editor\" data-id=\"f774074\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>6.1.<\/strong>\u00a0Garantia legal de conformidade. No caso de compras efetuadas por consumidores, os produtos est\u00e3o abrangidos pela garantia legal, em conformidade com a legisla\u00e7\u00e3o aplic\u00e1vel. Em caso de n\u00e3o conformidade, o cliente poder\u00e1 exigir a repara\u00e7\u00e3o, a substitui\u00e7\u00e3o, a redu\u00e7\u00e3o do pre\u00e7o ou a resolu\u00e7\u00e3o do contrato, nos termos previstos na lei.<\/p>\n<p><strong>6.2.<\/strong>\u00a0Utiliza\u00e7\u00e3o e riscos. Os produtos devem ser utilizados de acordo com as instru\u00e7\u00f5es do fabricante. O vendedor n\u00e3o ser\u00e1 respons\u00e1vel por perdas indiretas ou lucros cessantes, nem por danos decorrentes de for\u00e7a maior ou de circunst\u00e2ncias fora do seu controlo razo\u00e1vel.<\/p>\n<p><strong>6.3.<\/strong>\u00a0Reserva de propriedade. At\u00e9 ao pagamento integral do pre\u00e7o, os bens continuar\u00e3o a ser propriedade do vendedor.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9409f34 elementor-widget elementor-widget-heading\" data-id=\"9409f34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">7. Apoio ao cliente e reclama\u00e7\u00f5es<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fd0cc7 elementor-widget elementor-widget-text-editor\" data-id=\"4fd0cc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para qualquer d\u00favida, problema ou reclama\u00e7\u00e3o, o cliente pode contactar-nos atrav\u00e9s do e-mail\u00a0<a href=\"mailto:atencionclienteweb@picart.es\">atencionclienteweb@picart.es<\/a>, por telefone\u00a0(+34) 93 845 01 21\u00a0ou atrav\u00e9s do\u00a0<a href=\"https:\/\/picartpetcare.dev\/contacto\/\">formul\u00e1rio <em>online<\/em><\/a>. O vendedor compromete-se a responder no prazo m\u00e1ximo de 5 dias \u00fateis.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57efaeb elementor-widget elementor-widget-heading\" data-id=\"57efaeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">8. Resolu\u00e7\u00e3o extrajudicial de lit\u00edgios e jurisdi\u00e7\u00e3o<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab7a837 elementor-widget elementor-widget-text-editor\" data-id=\"ab7a837\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>8.1.\u00a0<\/strong>ADR\/RAL. O vendedor informa sobre a possibilidade de recorrer a entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios em mat\u00e9ria de consumo (ADR\/RAL) acreditadas nos termos da Lei 7\/2017. Informa\u00e7\u00f5es atualizadas e lista oficial: <a href=\"https:\/\/consumer-redress.ec.europa.eu\/dispute-resolution-bodies\">https:\/\/consumer-redress.ec.europa.eu\/dispute-resolution-bodies<\/a>.<\/p>\n<p><strong>8.2.<\/strong>\u00a0Plataforma ODR. A anterior Plataforma Europeia de Resolu\u00e7\u00e3o de Lit\u00edgios Online (ODR) foi descontinuada pela Comiss\u00e3o Europeia (n\u00e3o s\u00e3o aceites novas reclama\u00e7\u00f5es desde 20\/03\/2025 e o encerramento definitivo foi a 20\/07\/2025).<\/p>\n<p><strong>8.3.\u00a0<\/strong>Jurisdi\u00e7\u00e3o e lei aplic\u00e1vel. As presentes Condi\u00e7\u00f5es regem-se pela lei espanhola. No que diz respeito aos consumidores, os tribunais competentes ser\u00e3o os do local de resid\u00eancia do consumidor. Nos contratos B2B, as partes submetem-se aos tribunais de Barcelona, renunciando a qualquer outra jurisdi\u00e7\u00e3o que lhes possa corresponder.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c928248 elementor-widget elementor-widget-heading\" data-id=\"c928248\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">9. Prote\u00e7\u00e3o de dados pessoais<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0814eb1 elementor-widget elementor-widget-text-editor\" data-id=\"0814eb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O tratamento de dados pessoais \u00e9 realizado em conformidade com o Regulamento (UE) 2016\/679 (RGPD) e com a Lei Org\u00e2nica 3\/2018 (LOPDGDD). \u00a0A PIENSO PICART, S.A. \u00e9 a entidade jur\u00eddica respons\u00e1vel pela recolha e tratamento dos seus dados pessoais no \u00e2mbito dos servi\u00e7os que presta.<\/p>\n<p>A PIENSOS PICART, S.A. compromete-se a respeitar e a salvaguardar a sua privacidade e a seguran\u00e7a dos seus dados.<\/p>\n<p>Os dados de identifica\u00e7\u00e3o do respons\u00e1vel pelo tratamento s\u00e3o:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52de516 elementor-widget elementor-widget-html\" data-id=\"52de516\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<table class=\"empresa-tabla\">\r\n  <tr class=\"empresa-head\">\r\n    <th>Denomina\u00e7\u00e3o Social ou Nome da Empresa<\/th>\r\n    <th>CIF<\/th>\r\n  <\/tr>\r\n\r\n  <tr>\r\n    <td>PIENSOS PICART, S.A.<\/td>\r\n    <td>A-08720245<\/td>\r\n  <\/tr>\r\n\r\n  <tr class=\"empresa-head\">\r\n    <th colspan=\"2\">Endere\u00e7o:<\/th>\r\n  <\/tr>\r\n\r\n  <tr>\r\n    <td colspan=\"2\">\r\n      Pol\u00edgono Industrial Can Prat; C\/Vallgorguina, 3 \u2013 08450, Llinars del Vall\u00e8s (Barcelona)\r\n    <\/td>\r\n  <\/tr>\r\n\r\n  <tr class=\"empresa-head\">\r\n    <th>Localidade:<\/th>\r\n    <th>C\u00f3digo Postal:<\/th>\r\n  <\/tr>\r\n\r\n  <tr>\r\n    <td>Llinars del Vall\u00e8s<\/td>\r\n    <td>08450<\/td>\r\n  <\/tr>\r\n  \r\n  <tr class=\"empresa-head\">\r\n    <th colspan=\"2\">Telefone \/ e-mail<\/th>\r\n  <\/tr>\r\n\r\n  <tr>\r\n    <td colspan=\"2\">\r\n      938 45 01 21 \/ picart@picart.es\r\n    <\/td>\r\n  <\/tr>\r\n  \r\n  \r\n  \r\n\r\n  <\/tr>\r\n<\/table>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1cc2e3 elementor-widget elementor-widget-text-editor\" data-id=\"b1cc2e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O vendedor atuar\u00e1 como respons\u00e1vel pelo tratamento e tratar\u00e1 os dados para gerir as compras, o apoio ao cliente e as comunica\u00e7\u00f5es comerciais, sempre que exista uma base jur\u00eddica para tal. De acordo com o disposto na legisla\u00e7\u00e3o em vigor, a PIENSOS PICART, S.A. recolhe apenas os dados estritamente necess\u00e1rios para prestar os servi\u00e7os decorrentes da sua atividade, bem como outras presta\u00e7\u00f5es, tr\u00e2mites e atividades previstas na lei.<\/p>\n<p>O cliente poder\u00e1 exercer os direitos de acesso, retifica\u00e7\u00e3o, apagamento, oposi\u00e7\u00e3o, limita\u00e7\u00e3o e portabilidade. Mais informa\u00e7\u00f5es dispon\u00edveis na Pol\u00edtica de Privacidade do website.<\/p>\n<p><strong>Os dados pessoais ser\u00e3o conservados durante o tempo necess\u00e1rio para cumprir a finalidade para a qual foram recolhidos e durante os prazos de conserva\u00e7\u00e3o legalmente estabelecidos, salvo se, por motivos l\u00f3gicos e evidentes, tiverem perdido a utilidade ou a finalidade leg\u00edtima para a qual foram recolhidos.10. Propriedade intelectual e industrial.<\/strong><\/p>\n<p>Os conte\u00fados, marcas e s\u00edmbolos distintivos do website pertencem ao vendedor ou a terceiros licenciantes e est\u00e3o protegidos pela legisla\u00e7\u00e3o aplic\u00e1vel. \u00c9 proibida a sua reprodu\u00e7\u00e3o ou utiliza\u00e7\u00e3o n\u00e3o autorizada.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b19774f elementor-widget elementor-widget-heading\" data-id=\"b19774f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">10. Miscel\u00e2nea<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0010a1d elementor-widget elementor-widget-text-editor\" data-id=\"0010a1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>10.1.\u00a0<\/strong>Altera\u00e7\u00f5es O vendedor poder\u00e1 alterar estas Condi\u00e7\u00f5es, publicando a nova vers\u00e3o no website. As altera\u00e7\u00f5es n\u00e3o afetar\u00e3o as encomendas j\u00e1 confirmadas.<\/p>\n<p><strong>10.2.<\/strong>\u00a0Nulidade parcial. Se alguma cl\u00e1usula for declarada nula, as restantes continuar\u00e3o em vigor.<\/p>\n<p><strong>10.3.\u00a0<\/strong>Comunica\u00e7\u00f5es. As comunica\u00e7\u00f5es ser\u00e3o enviadas por escrito para o e-mail fornecido pelo cliente ou atrav\u00e9s de publica\u00e7\u00e3o no website, no caso de avisos gerais.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd9aaa6 elementor-widget elementor-widget-heading\" data-id=\"fd9aaa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">ANEXO: Modelo de formul\u00e1rio de resolu\u00e7\u00e3o<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-017f911 elementor-widget elementor-widget-text-editor\" data-id=\"017f911\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>(S\u00f3 deve preencher e enviar este formul\u00e1rio se pretender rescindir o contrato)<\/p>\n<p>\u2014 \u00c0 aten\u00e7\u00e3o da Piensos Picart S.A. CIF\/NIF: A08720245 Endere\u00e7o: Pol. Ind. Can Prat C\/ Vallgorguina, 3 08450 Llinars del Vall\u00e8s E-mail:\u00a0<a href=\"mailto:atencionclienteweb@picart.es\">atencionclienteweb@picart.es<\/a>, Telefone: (+34)\u00a0<a href=\"tel:+34938450121\">93 845 01 21<\/a><\/p>\n<p>\u2014 Por meio da presente, comunico que rescindo o meu contrato de venda do seguinte bem e\/ou presta\u00e7\u00e3o de servi\u00e7o: [indicar]<br \/>\u2014 Encomenda efetuada a [data] e recebida a [data]<br \/>\u2014 Nome do consumidor:<br \/>\u2014 Endere\u00e7o do consumidor:<br \/>\u2014 Assinatura (apenas se for apresentado em papel):<br \/>\u2014 Data:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Condi\u00e7\u00f5es gerais de venda Titular do servi\u00e7o: Piensos Picart S.A. CIF\/NIF: A08720245 Endere\u00e7o: Pol. Ind. Can Prat C\/ Vallgorguina, 3 08450 Llinars del Vall\u00e8s E-mail:\u00a0atencionclienteweb@picart.es, Telefone:\u00a0(+34) 93 845 01 21 A utiliza\u00e7\u00e3o do website e\/ou a realiza\u00e7\u00e3o de qualquer compra implica a aceita\u00e7\u00e3o das presentes Condi\u00e7\u00f5es Gerais de Venda e Contrata\u00e7\u00e3o (doravante, as \u00abCondi\u00e7\u00f5es\u00bb). 1. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-56447","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Condi\u00e7\u00f5es gerais de venda - Picart pet care<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/picartpetcare.com\/condiciones-generales-de-venta\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Condi\u00e7\u00f5es gerais de venda - Picart pet care\" \/>\n<meta property=\"og:description\" content=\"Condi\u00e7\u00f5es gerais de venda Titular do servi\u00e7o: Piensos Picart S.A. CIF\/NIF: A08720245 Endere\u00e7o: Pol. Ind. Can Prat C\/ Vallgorguina, 3 08450 Llinars del Vall\u00e8s E-mail:\u00a0atencionclienteweb@picart.es, Telefone:\u00a0(+34) 93 845 01 21 A utiliza\u00e7\u00e3o do website e\/ou a realiza\u00e7\u00e3o de qualquer compra implica a aceita\u00e7\u00e3o das presentes Condi\u00e7\u00f5es Gerais de Venda e Contrata\u00e7\u00e3o (doravante, as \u00abCondi\u00e7\u00f5es\u00bb). 1. [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/picartpetcare.com\/condiciones-generales-de-venta\/\" \/>\n<meta property=\"og:site_name\" content=\"Picart pet care\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-02T08:41:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/picartpetcare.com\\\/condiciones-generales-de-venta\\\/\",\"url\":\"https:\\\/\\\/picartpetcare.com\\\/condiciones-generales-de-venta\\\/\",\"name\":\"Condi\u00e7\u00f5es gerais de venda - Picart pet care\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/picartpetcare.com\\\/#website\"},\"datePublished\":\"2026-03-02T06:06:39+00:00\",\"dateModified\":\"2026-10-02T08:41:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/picartpetcare.com\\\/condiciones-generales-de-venta\\\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/picartpetcare.com\\\/condiciones-generales-de-venta\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/picartpetcare.com\\\/condiciones-generales-de-venta\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/picartpetcare.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Condi\u00e7\u00f5es gerais de venda\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/picartpetcare.com\\\/#website\",\"url\":\"https:\\\/\\\/picartpetcare.com\\\/\",\"name\":\"Picart pet care\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/picartpetcare.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/picartpetcare.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/picartpetcare.com\\\/#organization\",\"name\":\"Picart pet care\",\"url\":\"https:\\\/\\\/picartpetcare.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/picartpetcare.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/picartpetcare.com\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/logo-picart.png\",\"contentUrl\":\"https:\\\/\\\/picartpetcare.com\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/logo-picart.png\",\"width\":1940,\"height\":708,\"caption\":\"Picart pet care\"},\"image\":{\"@id\":\"https:\\\/\\\/picartpetcare.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Condi\u00e7\u00f5es gerais de venda - Picart pet care","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/picartpetcare.com\/condiciones-generales-de-venta\/","og_locale":"pt_PT","og_type":"article","og_title":"Condi\u00e7\u00f5es gerais de venda - Picart pet care","og_description":"Condi\u00e7\u00f5es gerais de venda Titular do servi\u00e7o: Piensos Picart S.A. CIF\/NIF: A08720245 Endere\u00e7o: Pol. Ind. Can Prat C\/ Vallgorguina, 3 08450 Llinars del Vall\u00e8s E-mail:\u00a0atencionclienteweb@picart.es, Telefone:\u00a0(+34) 93 845 01 21 A utiliza\u00e7\u00e3o do website e\/ou a realiza\u00e7\u00e3o de qualquer compra implica a aceita\u00e7\u00e3o das presentes Condi\u00e7\u00f5es Gerais de Venda e Contrata\u00e7\u00e3o (doravante, as \u00abCondi\u00e7\u00f5es\u00bb). 1. [&hellip;]","og_url":"https:\/\/picartpetcare.com\/condiciones-generales-de-venta\/","og_site_name":"Picart pet care","article_modified_time":"2026-10-02T08:41:45+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tempo estimado de leitura":"8 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/picartpetcare.com\/condiciones-generales-de-venta\/","url":"https:\/\/picartpetcare.com\/condiciones-generales-de-venta\/","name":"Condi\u00e7\u00f5es gerais de venda - Picart pet care","isPartOf":{"@id":"https:\/\/picartpetcare.com\/#website"},"datePublished":"2026-03-02T06:06:39+00:00","dateModified":"2026-10-02T08:41:45+00:00","breadcrumb":{"@id":"https:\/\/picartpetcare.com\/condiciones-generales-de-venta\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/picartpetcare.com\/condiciones-generales-de-venta\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/picartpetcare.com\/condiciones-generales-de-venta\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/picartpetcare.com\/"},{"@type":"ListItem","position":2,"name":"Condi\u00e7\u00f5es gerais de venda"}]},{"@type":"WebSite","@id":"https:\/\/picartpetcare.com\/#website","url":"https:\/\/picartpetcare.com\/","name":"Picart pet care","description":"","publisher":{"@id":"https:\/\/picartpetcare.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/picartpetcare.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/picartpetcare.com\/#organization","name":"Picart pet care","url":"https:\/\/picartpetcare.com\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/picartpetcare.com\/#\/schema\/logo\/image\/","url":"https:\/\/picartpetcare.com\/wp-content\/uploads\/2024\/06\/logo-picart.png","contentUrl":"https:\/\/picartpetcare.com\/wp-content\/uploads\/2024\/06\/logo-picart.png","width":1940,"height":708,"caption":"Picart pet care"},"image":{"@id":"https:\/\/picartpetcare.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/picartpetcare.com\/pt-pt\/wp-json\/wp\/v2\/pages\/56447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/picartpetcare.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/picartpetcare.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/picartpetcare.com\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/picartpetcare.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=56447"}],"version-history":[{"count":1,"href":"https:\/\/picartpetcare.com\/pt-pt\/wp-json\/wp\/v2\/pages\/56447\/revisions"}],"predecessor-version":[{"id":56448,"href":"https:\/\/picartpetcare.com\/pt-pt\/wp-json\/wp\/v2\/pages\/56447\/revisions\/56448"}],"wp:attachment":[{"href":"https:\/\/picartpetcare.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=56447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}