{"id":56450,"date":"2026-02-16T07:21:14","date_gmt":"2026-02-16T07:21:14","guid":{"rendered":"https:\/\/picartpetcare.com\/perguntas-frequentes\/"},"modified":"2026-10-02T08:55:57","modified_gmt":"2026-10-02T08:55:57","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/picartpetcare.com\/pt-pt\/perguntas-frequentes\/","title":{"rendered":"Perguntas frequentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"56450\" class=\"elementor elementor-56450 elementor-45417\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7e168a e-con-full e-flex e-con e-parent\" data-id=\"e7e168a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-854f381 e-con-full e-flex e-con e-child\" data-id=\"854f381\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-067466d animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"067466d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Perguntas frequentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e487e76 e-flex e-con-boxed e-con e-parent\" data-id=\"e487e76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b110d32 e-con-full e-flex e-con e-child\" data-id=\"b110d32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3662a51 elementor-widget elementor-widget-heading\" data-id=\"3662a51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Trocas e devolu\u00e7\u00f5es<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-253ce24 elementor-widget elementor-widget-heading\" data-id=\"253ce24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">1. Posso devolver um produto se n\u00e3o ficar satisfeito?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86811e9 elementor-widget elementor-widget-text-editor\" data-id=\"86811e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sim. Se n\u00e3o ficar satisfeito com a sua compra, pode solicitar a devolu\u00e7\u00e3o no prazo de 14 dias ap\u00f3s a rece\u00e7\u00e3o, desde que o produto esteja em perfeitas condi\u00e7\u00f5es e n\u00e3o se enquadre nas exce\u00e7\u00f5es legais.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac0fc8d e-con-full e-flex e-con e-child\" data-id=\"ac0fc8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4b7dad elementor-widget elementor-widget-heading\" data-id=\"d4b7dad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">2. Como posso tratar de uma devolu\u00e7\u00e3o?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92dab13 elementor-widget elementor-widget-text-editor\" data-id=\"92dab13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para iniciar o processo, envie um e-mail para\u00a0<a href=\"mailto:atencionclienteweb@picart.es\">atencionclienteweb@picart.es<\/a>, indicando o seu n\u00famero de encomenda e nome completo. Tenha em conta que os custos de envio da devolu\u00e7\u00e3o ficar\u00e3o a seu cargo.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8fa9c62 e-con-full e-flex e-con e-child\" data-id=\"8fa9c62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e44524 elementor-widget elementor-widget-heading\" data-id=\"9e44524\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">3. Quando receberei o reembolso?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab48eab elementor-widget elementor-widget-text-editor\" data-id=\"ab48eab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Assim que recebermos e verificarmos o produto, procederemos ao reembolso no prazo m\u00e1ximo de 30 dias.\u00a0 Tenha em aten\u00e7\u00e3o que, se pretender ficar com parte da encomenda, n\u00e3o reembolsaremos os custos de entrega. O valor ser\u00e1 reembolsado atrav\u00e9s do mesmo m\u00e9todo de pagamento utilizado. Os custos de envio da devolu\u00e7\u00e3o n\u00e3o s\u00e3o reembols\u00e1veis.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d86893 e-con-full e-flex e-con e-child\" data-id=\"9d86893\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32a4838 elementor-widget elementor-widget-heading\" data-id=\"32a4838\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">4. Quais s\u00e3o os produtos que n\u00e3o podem ser devolvidos?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a887f6 elementor-widget elementor-widget-text-editor\" data-id=\"4a887f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>N\u00e3o ser\u00e3o aceites devolu\u00e7\u00f5es de:<\/p>\n<ul>\n<li>Artigos sem selo<\/li>\n<li>Se a resolu\u00e7\u00e3o for comunicada ap\u00f3s 14 dias a contar da rece\u00e7\u00e3o do produto.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-866242d e-con-full e-flex e-con e-child\" data-id=\"866242d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4315c32 elementor-widget elementor-widget-heading\" data-id=\"4315c32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">5. O que devo fazer se o produto chegar com defeito?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcb06c7 elementor-widget elementor-widget-text-editor\" data-id=\"fcb06c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Em caso de danos causados pelo transporte, contacte-nos atrav\u00e9s do e-mail <a href=\"mailto:atencionclienteweb@picart.es\">atencionclienteweb@picart.es<\/a> no prazo de 24 horas ap\u00f3s a entrega, incluindo fotos do defeito e o n\u00famero da encomenda.<\/li>\n<li>Em caso de defeito do produto, contacte-nos atrav\u00e9s do e-mail <a style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\" href=\"mailto:atencionclienteweb@picart.es\">atencionclienteweb@picart.es<\/a><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">\u00a0no prazo de 14 dias ap\u00f3s a rece\u00e7\u00e3o do produto, incluindo fotos do defeito, n\u00famero da encomenda, data de validade e n\u00famero de lote.\u00a0<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89b8780 e-con-full e-flex e-con e-child\" data-id=\"89b8780\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bf39dc elementor-widget elementor-widget-heading\" data-id=\"2bf39dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">6. Como \u00e9 que se processam as devolu\u00e7\u00f5es por defeito?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51fe3fa elementor-widget elementor-widget-text-editor\" data-id=\"51fe3fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ap\u00f3s autorizar a devolu\u00e7\u00e3o, organizaremos a recolha no endere\u00e7o indicado. Iremos analisar o produto e confirmar se cumpre com as condi\u00e7\u00f5es para reembolso, que ser\u00e1 feito num prazo m\u00e1ximo de 30 dias.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ebbd0d3 e-con-full e-flex e-con e-child\" data-id=\"ebbd0d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33b1976 elementor-widget elementor-widget-heading\" data-id=\"33b1976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Envios<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63a641b elementor-widget elementor-widget-heading\" data-id=\"63a641b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">1. Para onde efetuamos envios?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55e0164 elementor-widget elementor-widget-text-editor\" data-id=\"55e0164\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Entregamos encomendas em Espanha. N\u00e3o efetuamos envios para as Ilhas Baleares, as Ilhas Can\u00e1rias, Ceuta nem Melilha.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4efff99 e-con-full e-flex e-con e-child\" data-id=\"4efff99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-377bdfa elementor-widget elementor-widget-heading\" data-id=\"377bdfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">2. Quais s\u00e3o os custos de envio?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-728bf50 elementor-widget elementor-widget-text-editor\" data-id=\"728bf50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O envio \u00e9 gratuito para encomendas superiores a 35 \u20ac. Para encomendas de valor inferior, ser\u00e1 aplicado o custo indicado durante o processo de compra.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-287665c e-con-full e-flex e-con e-child\" data-id=\"287665c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db98c5d elementor-widget elementor-widget-heading\" data-id=\"db98c5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">3. Qual \u00e9 o prazo de entrega?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a808f3e elementor-widget elementor-widget-text-editor\" data-id=\"a808f3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O prazo estimado \u00e9 de 48 a 72 horas \u00fateis a partir da confirma\u00e7\u00e3o da encomenda. Em per\u00edodos de grande procura, podem ocorrer atrasos; inform\u00e1-lo-emos por e-mail ou por telefone caso isso aconte\u00e7a.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96be941 e-con-full e-flex e-con e-child\" data-id=\"96be941\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc2bb4f elementor-widget elementor-widget-heading\" data-id=\"bc2bb4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">4. Como posso acompanhar a minha encomenda?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e95ff14 elementor-widget elementor-widget-text-editor\" data-id=\"e95ff14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Receber\u00e1 um e-mail quando a sua encomenda sair do armaz\u00e9m.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2999d17 e-con-full e-flex e-con e-child\" data-id=\"2999d17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9008d08 elementor-widget elementor-widget-heading\" data-id=\"9008d08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">5. E se um produto estiver esgotado?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83680f4 elementor-widget elementor-widget-text-editor\" data-id=\"83680f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se n\u00e3o houver stock, entraremos em contacto consigo para combinar o reembolso.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc05bec e-con-full e-flex e-con e-child\" data-id=\"cc05bec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da2af90 elementor-widget elementor-widget-heading\" data-id=\"da2af90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">6. Como entrar em contacto com o apoio ao cliente?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-953822d elementor-widget elementor-widget-text-editor\" data-id=\"953822d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pode faz\u00ea-lo atrav\u00e9s de:<\/p>\n<ul>\n<li>Telefone:\u00a0(+34)\u00a0<a href=\"tel:+34938450121\">93\u00a0845\u00a001\u00a021<\/a><\/li>\n<li><a href=\"https:\/\/picartpetcare.dev\/contacto\/\">Formul\u00e1rio <em>online<\/em><\/a><\/li>\n<li>E-mail: <a href=\"mailto:atencionclienteweb@picart.es\">atencionclienteweb@picart.es<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-074e003 e-con-full e-flex e-con e-child\" data-id=\"074e003\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adf8ec6 elementor-widget elementor-widget-heading\" data-id=\"adf8ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">M\u00e9todos de pagamento<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bd6ef1 elementor-widget elementor-widget-heading\" data-id=\"3bd6ef1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">1. Que m\u00e9todos de pagamento s\u00e3o aceites?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-869dd1e elementor-widget elementor-widget-text-editor\" data-id=\"869dd1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Cart\u00e3o de cr\u00e9dito ou d\u00e9bito<\/li>\n<li>Bizum<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b23ab5 e-con-full e-flex e-con e-child\" data-id=\"7b23ab5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95cec81 elementor-widget elementor-widget-heading\" data-id=\"95cec81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">2. Os pre\u00e7os incluem IVA?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a62d60e elementor-widget elementor-widget-text-editor\" data-id=\"a62d60e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sim, todos os pre\u00e7os incluem o IVA aplic\u00e1vel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0090caa e-con-full e-flex e-con e-child\" data-id=\"0090caa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5960e4a elementor-widget elementor-widget-heading\" data-id=\"5960e4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">3. Como se efetua o pagamento?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3e084e elementor-widget elementor-widget-text-editor\" data-id=\"b3e084e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ser\u00e1 redirecionado para a plataforma segura do m\u00e9todo escolhido. Ambas as op\u00e7\u00f5es disp\u00f5em de encripta\u00e7\u00e3o SSL para garantir a seguran\u00e7a.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6018912 e-con-full e-flex e-con e-child\" data-id=\"6018912\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94d6e0a elementor-widget elementor-widget-heading\" data-id=\"94d6e0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">4. Posso receber a fatura em formato digital?<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-702ffd7 elementor-widget elementor-widget-text-editor\" data-id=\"702ffd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pode solicitar a fatura por e-mail em\u00a0<a href=\"mailto:atencionclienteweb@picart.es\">atencionclienteweb@picart.es<\/a>\u00a0indicando o seu nome completo e o n\u00famero da encomenda.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Perguntas frequentes Trocas e devolu\u00e7\u00f5es 1. Posso devolver um produto se n\u00e3o ficar satisfeito? Sim. Se n\u00e3o ficar satisfeito com a sua compra, pode solicitar a devolu\u00e7\u00e3o no prazo de 14 dias ap\u00f3s a rece\u00e7\u00e3o, desde que o produto esteja em perfeitas condi\u00e7\u00f5es e n\u00e3o se enquadre nas exce\u00e7\u00f5es legais. 2. Como posso tratar de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-56450","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Perguntas frequentes - Picart pet care<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/picartpetcare.com\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Perguntas frequentes - Picart pet care\" \/>\n<meta property=\"og:description\" content=\"Perguntas frequentes Trocas e devolu\u00e7\u00f5es 1. 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